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FAQ

Questions about DWithEase, answered.

What it is, which browsers it runs in, how sandboxes and credentials are handled, and what is free. If your question is not here, the team is one message away.

Getting started

What DWithEase is, where it runs and what it needs from your setup.

What is DWithEase? #

Demandware with ease is an extension built to speed up and enhance your personal experience using the Salesforce Commerce Cloud B2C Platform.

See what it does
What browsers are supported? #

We support Google Chrome, macOS Safari (via the Mac App Store), Mozilla Firefox and Microsoft Edge (Chromium). Popular Chromium browsers such as Brave, Opera, Arc and Vivaldi can also install the Chrome extension.

Install DWithEase
Does DWithEase work with every SFCC instance? #

DWithEase is built for Salesforce Commerce Cloud B2C and works alongside Business Manager in the environments you already have access to.

Open documentation

Using DWithEase

How the everyday features behave once the extension is installed.

How do I add a sandbox? #

There are 3 ways to set up a sandbox configuration:

  1. Left click on the extension icon and select the New button.
  2. Left click on the extension icon and select the Add Sandbox Configuration button.
  3. Right-click on the extension icon and select Options, then click the New Sandbox button.
Open documentation
How long does a persistent session last? #

DWithEase can keep your Salesforce Commerce Cloud session active for up to 24 hours, so you can return to your work without signing in again.

Browse the features
Can I write custom scripts or styles for Business Manager? #

Yes. DWithEase includes a built-in Plugins manager and editor where you can write custom JavaScript user scripts and CSS styles. You can run them across all Business Manager pages, target specific URL patterns with regex/wildcards, and export or import plugins to share with your team or the GitHub community.

Read the plugins guide
How does Production Controls Injection work and is it safe? #

In staging and production environments, Salesforce Commerce Cloud disables several creation and deletion buttons by default. Enabling Production Controls Injection in DWithEase restores these missing controls (such as New and Delete for Catalogs, Custom Object Attribute Definitions, Attribute Groups, and Site Import/Export). Account lock protection is built-in: if an invalid credential or auth failure occurs, the extension halts automated actions immediately to prevent account lockouts.

Read about production controls
Does DWithEase support On-Demand Sandboxes (ODS)? #

Yes. DWithEase fully supports On-Demand Sandboxes, including visual ODS environment badges, automatic login, session persistence, and WebDAV log management with Empty and Delete actions tailored for ODS instances.

Explore sandbox management

Security & credentials

How DWithEase handles the credentials you give it.

Are my passwords secure? #

Yes. Your passwords are stored securely using AES encryption and are hidden in plain text once input. Exporting your sandboxes also clears your password for security reasons.

Read the privacy policy
What is OnePass and how does the vault lifespan work? #

OnePass is an encrypted master password vault that encrypts all your saved credentials using client-side AES-256 encryption. You can configure the vault lifespan to stay unlocked for your current session, 8 hours, 24 hours, or persistently across browser restarts. Your credentials never leave your browser, are never transmitted to ForkPoint servers, and are excluded from configuration exports.

Read the OnePass documentation
Can I use DWithEase without sharing any passwords? #

Yes. However, if you do not enter a username and password, you will not be able to use one of the core functionalities — automatic Business Manager login.

The extension & the team

What DWithEase costs and who is behind it.

Is DWithEase free? #

Yes. DWithEase is free to install and use, with no trial clock and no card required.

Browse the features
What is Discover and can I turn off product recommendations? #

Discover is a curated recommendations hub for complementary ForkPoint tools built for Salesforce Commerce Cloud developers and merchants. It operates under a strict 14-day frequency cap across all placements, contains zero third-party ads or tracking, and provides one-click user controls to dismiss individual suggestions ("Not for me") or pause all recommendations for 30 days.

Read about Discover
Who builds and maintains DWithEase? #

DWithEase is created and maintained by ForkPoint, an e-commerce technology team with deep Salesforce Commerce Cloud experience.

About ForkPoint

Still looking for an answer?

The documentation covers installation, configuration and how each feature works. For anything else, send the team the details.